Data We Hold and Why We Need It
When you open an account with us, we collect the information needed to verify your identity and process your transactions — your name, contact details, and the payment method you chose, whether that is Touch 'n Go eWallet, Boost, or GrabPay. Transaction records tied to these
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wallets are stored to confirm deposits, process withdrawals and resolve any account queries you raise. We also capture device and session data — the type of mobile or browser you use, your IP address, and how you move through the lobby — so we can keep
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the platform stable and detect unusual activity on your account. Log data is retained for a defined period in line with applicable law and then securely purged. We do not sell your personal data to third parties. Where we share data with payment processors like DuitNow
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or FPX providers, it is strictly to complete your transaction. Players in Kota Kinabalu and elsewhere in Malaysia hold the same rights under this policy. Access to your data and the services described here depends on local law and is available only where local law permits.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.